I am a listener. I search for the truth and meaning underlying everything. I’ve learned the very basis of problem solving is listening to all the requirements enough to triangulate the signal that signposts the answer. My job is to hear what isn’t said by reading between the lines, not only listening to the words but more importantly the feeling, because opportunity knocks very softly. Brands thrive on their ability to be understood, people do too. Listening leads to answers.